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Accessing chat support

Get on-the-spot support with Learnable's live chat support.

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Written by Alfred Cho
Updated over 10 months ago

1. How to access support

To access chat support log in to the Learnable app. Click on the blue chat support icon on the bottom right-hand corner of the page.

You can toggle between the three options 'home', 'messages', and 'help' on the bottom of the chat popup.

2. Chat support: Home

The home section is where you'll find important announcements or other news.

3. Chat support: Messages

The messages section is where you'll find your existing messages or you can send us a new message in this section of the chat.

4. Chat support: Help

The help section is where you'll find help and troubleshooting articles. If you can't find the relevant help article, simply leave us a message!

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