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Accessing chat support

Get on-the-spot support with Learnable's live chat support.

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Written by Alfred Cho
Updated over 3 months ago

1. How to access support

To access chat support log in to the Learnable app. Click on the blue chat support icon on the bottom right-hand corner of the page.

You can toggle between the three options 'home', 'messages', and 'help' on the bottom of the chat popup.

2. Chat support: Home

The home section is where you'll find important announcements or other news.

3. Chat support: Messages

The messages section is where you'll find your existing messages or you can send us a new message in this section of the chat.

4. Chat support: Help

The help section is where you'll find help and troubleshooting articles. If you can't find the relevant help article, simply leave us a message!

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